Pull a customer's Baselinker order history when asked
Give Notis a customer email through a webhook and get matching orders in a focused summary, ready to inform your next reply or decision.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Orders by Email
Tool to search for orders by e-mail address. use when you need to retrieve all orders linked to a specific customer email in baselinker.
Why this helps
Finding a customer's past purchases can interrupt a support or sales conversation when context is scattered across systems.
- Look up orders by the email supplied with the request.
- Bring customer purchase context into a run report.
- Spend less time searching while handling a customer request.
Setup
Build it in a few focused steps.
- 1Connect Ably and Baselinker once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Tell Notis to use the email in the webhook request to find matching Baselinker orders and summarize them.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test the automation with one real example using an email with known orders.
Questions about this workflow
What should the webhook request include?
Include the customer email you want Baselinker to search for. The automation uses the Get Orders by Email action.
Does this workflow change customer orders?
No. The available action searches for orders and returns them for the summary; it does not update them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Baselinker. A trigger fires from one place; an action lands in another.
Ably triggers
Baselinker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get External Storages List
Tool to retrieve a list of available external storages connected to baselinker. use after authenticating to discover connected shops or warehouses.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Inventory Documents
Tool to retrieve a list of inventory documents. use when you need to fetch inventory records with optional filters for id, type, status, date range, warehouse, or pagination.
Get Inventory Document Series
Tool to retrieve available inventory document series. use when you need to assign a numbering series to a new inventory document.
Get Inventory Purchase Orders
Tool to retrieve a list of purchase orders from baselinker storage. use when you need to fetch purchase orders with optional filters like date range, supplier or pagination.
Get Inventory Purchase Order Series
Tool to retrieve a list of purchase order document series. use when you need to select a numbering series for a new purchase order.
Get New Receipts
Tool to retrieve receipts waiting to be issued. use after confirming fiscal printer availability; fetch pending receipts and mark them with setorderreceipt.
Get Order Extra Fields
Tool to retrieve extra fields defined for orders. use before fetching orders with include custom extra fields to list available custom order fields.
Get Orders
Tool to download orders from baselinker order manager. use when you need to fetch orders filtered by date, status, or other criteria.
Connect any two apps with Notis in the middle.
Ably and Baselinker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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