Check indexed incident records from a WhatsApp alert
Turn an alert into a targeted search for related incident records, with findings collected in one run report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Query Index
Searches an Elasticsearch index for documents.
Why this helps
When an alert arrives in chat, manually searching several records can delay triage and obscure related incidents.
- Search for related incident documents using alert details.
- Summarize matching records for faster triage.
- Preserve the lookup results in a Notis run report.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Elasticsearch once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for incident lookup.
- 3In one instruction, describe which alert details to search and how to summarize related records.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real alert example sent by your 2chat setup.
Questions about this workflow
Does this workflow know which alerts are urgent?
Only if the request or matching Elasticsearch documents include enough information. Describe the criteria in the instruction; Notis cannot infer missing fields or history.
Does it change incident records?
No. Query Index searches documents and returns matches; it does not update the index.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Elasticsearch. A trigger fires from one place; an action lands in another.
2chat triggers
Elasticsearch actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Index Schema
View the structure and field mappings of an index.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Indices
Lists available Elasticsearch indices.
Query Index
Searches an Elasticsearch index for documents.
Ping Cluster
Pings the cluster to check its connectivity and health.
Connect any two apps with Notis in the middle.
2chat and Elasticsearch, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Elasticsearch.