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Mark WhatsApp resolutions with a Discord reaction

Make a resolution update easy to spot on the Discord message your team is already tracking.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add reaction to message

Adds an emoji reaction from the authenticated user/bot to a specific message in a discord channel; does not return information about existing reactions.

Why this helps

A resolved conversation can remain visually indistinguishable from an open issue in team chat.

  • Make reported resolutions more visible.
  • Avoid posting another status message when a reaction is enough.
  • Use a message reference supplied with the webhook request.

Setup

Build it in a few focused steps.

  • 1Connect 2chat and Discordbot once in the Notis portal.
  • 2Create an automation and describe which resolution updates should add a reaction.
  • 3Pick the webhook trigger and choose where run reports should go.
  • 4Test with one real resolution update and a Discord message reference.

Questions about this workflow

Can this find the Discord message automatically?

The action adds a reaction to a specific message. Supply the needed message reference in the webhook request or automation context.

Does the action report existing reactions?

No. The listed action adds a reaction and does not return information about existing reactions.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 2chat to Discordbot. A trigger fires from one place; an action lands in another.

2chat triggers

Discordbot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add recipient to group channel

Adds a user to a discord group direct message (dm) channel.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Update guild member information

Adds a user (who is not already a member) to a guild using their `access token` (which must have `guilds.join` scope), optionally setting nickname, roles, mute/deaf status, or flags.

ActionInstant

Assign role to guild member

Assigns a role to a guild member, provided the bot has 'manage roles' permission in the guild and the role to be assigned is hierarchically lower than the bot's highest role.

ActionInstant

Add reaction to message

Adds an emoji reaction from the authenticated user/bot to a specific message in a discord channel; does not return information about existing reactions.

ActionInstant

Add or update thread member

Adds a user to a specific, unarchived thread; the user must have access to the thread's parent channel, and for private threads, the bot must already be a member.

ActionInstant

Modify guild ban settings

Permanently bans a user from a discord guild, optionally deleting their recent messages (specify deletion period in seconds or days, not both).

ActionInstant

Bulk ban users in guild with message deletion option

Bans up to 200 users from a discord guild, optionally deleting their recent messages; the bot must have 'ban members' permission in the guild, and this action is irreversible.

ActionInstant

Bulk delete messages in channel

Atomically bulk deletes messages in a discord channel for moderation or maintenance; deletion may not be instantaneous and messages are unrecoverable.

ActionInstant

Connect any two apps with Notis in the middle.

2chat and Discordbot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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