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Give WhatsApp-reported incidents a Discord channel

When an incident needs coordinated attention, create a dedicated Discord space for the team to respond.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create guild channel

Creates a new discord channel (text, voice, category, etc.) within a guild, with options for permissions, topic, and type-specific settings.

Why this helps

Incident details and decisions can become scattered across chat threads and general team channels.

  • Create a focused place for incident coordination.
  • Keep unrelated team discussion out of the incident conversation.
  • Use incident details supplied with the webhook request.

Setup

Build it in a few focused steps.

  • 1Connect 2chat and Discordbot once in the Notis portal.
  • 2Create an automation and describe which reported incidents need a dedicated channel.
  • 3Pick the webhook trigger and choose where run reports should go.
  • 4Test with one real incident notification.

Questions about this workflow

Will this create a channel for every incoming message?

Describe the incident conditions in your instruction so the automation only creates a channel for relevant reports.

What permissions are needed?

The bot needs the appropriate permission to create a channel in the specified Discord guild.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 2chat to Discordbot. A trigger fires from one place; an action lands in another.

2chat triggers

Discordbot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add recipient to group channel

Adds a user to a discord group direct message (dm) channel.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Update guild member information

Adds a user (who is not already a member) to a guild using their `access token` (which must have `guilds.join` scope), optionally setting nickname, roles, mute/deaf status, or flags.

ActionInstant

Assign role to guild member

Assigns a role to a guild member, provided the bot has 'manage roles' permission in the guild and the role to be assigned is hierarchically lower than the bot's highest role.

ActionInstant

Add reaction to message

Adds an emoji reaction from the authenticated user/bot to a specific message in a discord channel; does not return information about existing reactions.

ActionInstant

Add or update thread member

Adds a user to a specific, unarchived thread; the user must have access to the thread's parent channel, and for private threads, the bot must already be a member.

ActionInstant

Modify guild ban settings

Permanently bans a user from a discord guild, optionally deleting their recent messages (specify deletion period in seconds or days, not both).

ActionInstant

Bulk ban users in guild with message deletion option

Bans up to 200 users from a discord guild, optionally deleting their recent messages; the bot must have 'ban members' permission in the guild, and this action is irreversible.

ActionInstant

Bulk delete messages in channel

Atomically bulk deletes messages in a discord channel for moderation or maintenance; deletion may not be instantaneous and messages are unrecoverable.

ActionInstant

Connect any two apps with Notis in the middle.

2chat and Discordbot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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