Create Detrack collections from WhatsApp requests
Give collection requests a clear path from chat to Detrack, with the required details gathered before a job is added.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Collection
Tool to add a new collection in detrack. use after gathering all necessary collection details.
Why this helps
Collection bookings can stall when key details are scattered across chat messages or need to be chased later.
- Gather collection details in one intake flow.
- Avoid adding a job before the necessary information is available.
- Reduce manual copying between customer chats and Detrack.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Detrack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to gather the required collection details from the WhatsApp request, ask for missing information, and add the collection in Detrack when complete.
- 4Choose the Notis webhook trigger and where run reports should go.
- 5Test with one real collection request and review the created job.
Questions about this workflow
What if the customer leaves out collection details?
Instruct Notis to ask for the missing information and wait until the necessary details are available before adding the collection.
Does this create a delivery job?
No. It uses Detrack's Add Collection action to create a collection job.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Detrack. A trigger fires from one place; an action lands in another.
2chat triggers
Detrack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Collection
Tool to add a new collection in detrack. use after gathering all necessary collection details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete All Collections
Tool to delete all collections in the account. use when you need to purge every collection for a specific date after confirmation.
Delete All Deliveries
Tool to delete all deliveries for a specific date. use when you need to purge deliveries in bulk before scheduling new ones.
Delete Delivery
Tool to delete one or more deliveries by date and d.o. number. use after confirming delivery entries to avoid accidental data loss (max 100 items per call).
Edit Delivery
Tool to edit specific deliveries by date and d.o. number. use after confirming delivery identifiers to update their details (max 100 per call).
List Jobs
Tool to list all jobs with optional filters and pagination. use when you need to retrieve jobs by date, status, country, or other criteria.
Search
Tool to search for deliveries, collections, or vehicles. use after defining search criteria to retrieve matching jobs.
View All Collections
Tool to view all collection jobs in detrack. use when you need to retrieve every collection job currently stored.
Connect any two apps with Notis in the middle.
2chat and Detrack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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