Capture important feedback as it arrives
When a configured webhook starts the automation, Notis reviews the supplied 2chat context and records supported feedback details in Databox.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Push Data to Dataset (V1)
Tool to push data points to a Databox dataset using the v1 API. Use when you need to ingest data records into a specific dataset by providing the dataset ID and an array of records matching the dataset schema.
Why this helps
Time-sensitive customer feedback can be overlooked when it arrives between other conversations and tasks.
- Start a workflow from an HTTP request.
- Record a selected feedback signal for later review.
- Reduce the gap between receiving feedback and recording it.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Databox once in the Notis portal.
- 2Create an automation and instruct Notis to interpret the supplied 2chat context and push supported feedback details into your Databox dataset.
- 3Pick the webhook trigger and configure the external caller to send the relevant context to its URL.
- 4Choose where run reports should go.
- 5Test with one real feedback example and check the Databox record.
Questions about this workflow
Does 2chat automatically send this webhook?
The trigger is a Notis webhook. Configure an external caller to send an HTTP request with the relevant chat context; this package does not assume a particular 2chat webhook setup screen.
What context should the request include?
Include the message or conversation context Notis needs to identify the feedback, while ensuring your Databox dataset supports the details you want recorded.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Databox. A trigger fires from one place; an action lands in another.
2chat triggers
Databox actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dataset
Tool to create a new dataset in Databox data source. Use when you need to initialize a dataset with a title, data source ID, and primary keys for unique record identification.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Data Source
Tool to create a new data source in Databox. Use when you need to create a logical container for datasets within a Databox account. Requires accountId, title, and timezone parameters.
Delete Dataset
Tool to delete a dataset by ID in Databox. Use when you need to permanently remove a dataset. This operation is irreversible.
Delete Data Source
Tool to delete a data source by ID in Databox. Use when you need to permanently remove a data source. This operation is irreversible and will delete all associated datasets.
Get Dataset Ingestion Status
Tool to check the status of a specific data ingestion for a dataset. Use when you need to verify whether a data ingestion was successful by providing the dataset ID and ingestion ID returned from the initial POST request.
List Accounts
Tool to retrieve all Databox accounts accessible to the authenticated user. Use to identify account IDs required for subsequent API operations like data source creation.
Push Data to Dataset (V1)
Tool to push data points to a Databox dataset using the v1 API. Use when you need to ingest data records into a specific dataset by providing the dataset ID and an array of records matching the dataset schema.
Connect any two apps with Notis in the middle.
2chat and Databox, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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