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Pause a pending Coupa approval when a review needs to wait

A clear hold request from chat can pause the right approval while a question is resolved.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Hold Approval

Tool to place an approval on hold. Use when you need to pause approval workflow temporarily.

Why this helps

Approvals may keep moving while the team is still checking a detail in WhatsApp.

  • Pause a specified pending approval promptly
  • Keep a review from advancing before a question is resolved
  • Reduce manual portal switching

Setup

Build it in a few focused steps.

  • 1Connect 2chat and Coupa once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for approval hold requests.
  • 3Tell Notis to place the specified Coupa approval on hold only when the request clearly asks for a hold and includes an identifiable approval reference.
  • 4Pick the webhook trigger and choose where run reports should go.
  • 5Test with one real pending approval where a hold is appropriate.

Questions about this workflow

Will this hold every approval mentioned in a chat?

No. The request should clearly ask to hold a specific approval and include its identifying reference.

Can the hold be reversed automatically?

This action places an approval on hold. A later release or follow-up is not included in this workflow.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 2chat to Coupa. A trigger fires from one place; an action lands in another.

2chat triggers

Coupa actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Abandon Invoice

Tool to abandon an invoice. Use when an invoice is invalid and needs to be abandoned. Invoice once abandoned cannot be reversed.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Account

Tool to create a Coupa account. Use when you need to provision a new general ledger account with a specific chart-of-accounts type and code segments.

ActionInstant

List Accounts

Tool to list accounts from Coupa. Use when you need to retrieve account IDs and codes with optional filters and pagination.

ActionInstant

Get Recent Accounts

Tool to retrieve recently accessed accounts from Coupa. Use when you need to view accounts that the user has recently interacted with.

ActionInstant

Get Account

Tool to retrieve a specific account by ID. Use when you need detailed account information including segments, type, and status.

ActionInstant

Update Account

Tool to update an existing Coupa account. Use when you need to modify account information including account type, activation status, code segments, and display name.

ActionInstant

List Account Types

Tool to list account types in Coupa. Use when you need account type IDs and names for account creation.

ActionInstant

Get Account Type

Tool to retrieve a specific account type by ID. Use when you need detailed information about a chart of accounts.

ActionInstant

Connect any two apps with Notis in the middle.

2chat and Coupa, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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