Keep customer feedback out of the chat scroll
Collect what customers are asking for in one place, with their feedback grouped into clear themes.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Page
Tool to create a new confluence page in a specified space. use when you need to create new documentation or content.
Why this helps
Customer requests arrive in separate chats and are easy to forget or misrepresent.
- Preserve customer wording and context.
- Group feedback into themes for later review.
- Make requests easier to find across conversations.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Confluence once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to extract customer feedback and requests from submitted chats and create a structured Confluence page.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real customer conversation.
Questions about this workflow
Will this decide what to build?
It can organize requests and summarize evidence, but product prioritization criteria should be supplied by you.
Can I include multiple messages?
Yes. Submit the relevant messages or conversation content together so Notis can summarize them in context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Confluence. A trigger fires from one place; an action lands in another.
2chat triggers
Confluence actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
2chat and Confluence, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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