Update Cloudcart orders from WhatsApp requests
Handle clear order change requests from chat while keeping ambiguous requests visible for review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Order
Tool to update an existing order. use when you need to modify order details after creation (e.g., change status or addresses). provide only the fields you wish to change.
Why this helps
Order change requests can be buried in chat or applied to the wrong order when details are unclear.
- Keep order changes tied to an identified order.
- Update only fields explicitly requested.
- Flag unclear requests for follow-up.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Cloudcart once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3In one instruction, ask Notis to update the identified Cloudcart order with only the confirmed changes in the incoming request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real order change request.
Questions about this workflow
Can this update an order if the order reference is unclear?
Instruct Notis to report the missing or ambiguous reference and wait for clarification.
What kinds of changes can I request?
The Cloudcart action supports order details such as status or addresses. Specify only changes you want made.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Cloudcart. A trigger fires from one place; an action lands in another.
2chat triggers
Cloudcart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add to Cart
Tool to add an item to the cart. use after confirming a product selection with desired quantity.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Clear Cart
Tool to remove all items from the specified cart. use when you need to empty the cart before adding new items or starting over.
Create Category
Tool to create a new category. use when you need to add organizational structure to your product catalog.
Create Customer
Tool to create a new customer in cloudcart. use when you need to register a new customer profile. provide validated customer details (name, email, and password).
Create Order
Tool to create a new order. use after assembling customer id, cart items, and optional addresses/payment info.
Create Product
Tool to create a new product. use when you have all details and want to add it to cloudcart.
Create Variant
Tool to create a new product variant for a given product. use when you need to add a variant with specific sku, price, and options.
Create Variant Option
Tool to create a new variant option for a specific product variant. use when you need to add an option (e.g., 'large') with an optional price adjustment to an existing variant.
Connect any two apps with Notis in the middle.
2chat and Cloudcart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Cloudcart.