See which customer issues keep coming up
Ask Notis to review the latest stored conversations and highlight recurring issues for your weekly review.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Execute ClickHouse Query
Execute a sql query in clickhouse and return the results. this is the primary action for querying data from clickhouse databases.
Why this helps
Repeated customer problems are easy to overlook when each chat is handled as a separate task.
- Review recurring themes from stored messages.
- Use the same reporting period each week.
- Keep conclusions tied to conversation records.
Setup
Build it in a few focused steps.
- 1Connect 2chat and ClickHouse once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis which ClickHouse conversation records to review and ask it to summarize repeated customer issues for the period.
- 4Choose a Notis cron schedule and select where run reports should go.
- 5Test with one real period and review whether the themes are supported by examples.
Questions about this workflow
Can the workflow classify every message accurately?
It can summarize patterns in the records, but the result depends on message coverage and clarity. Review examples before making decisions.
Does it need a pre-existing issue category?
No, but an existing category field can make the summary more consistent if your data includes one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to ClickHouse. A trigger fires from one place; an action lands in another.
2chat triggers
ClickHouse actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Execute ClickHouse Query
Execute a sql query in clickhouse and return the results. this is the primary action for querying data from clickhouse databases.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Database Schema
Get comprehensive schema overview of an entire database including all tables and optionally their column definitions. essential for ai agents to understand the complete database structure in a single call.
Get Table Schema
Get detailed schema information for a specific table including column definitions, types, keys, and optionally sample data. this is essential for ai agents to understand table structure before constructing queries.
List ClickHouse Databases
List all databases in the clickhouse instance. useful for discovering available databases before querying tables.
List ClickHouse Tables
List tables in clickhouse databases. returns information about tables including their engine, size, and row count.
Connect any two apps with Notis in the middle.
2chat and ClickHouse, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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