Check lead details before making a callback decision
Bring the existing lead record into the callback decision so you can act with better context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Lead
Tool to retrieve details of a specific lead by its id. use when you need full lead details before follow-up actions.
Why this helps
Calling from an incomplete conversation can lead to avoidable confusion or duplicate work.
- Inspect an existing lead before deciding on a callback.
- Surface missing or inconsistent details for review.
- Avoid creating a call from an unverified match.
Setup
Build it in a few focused steps.
- 1Connect 2Chat and Callingly once in the Notis portal.
- 2Create an automation in Notis and name it for callback verification.
- 3Tell Notis to review the referenced 2Chat conversation, retrieve the specific Callingly lead only when its identity is clear, and summarize lead details relevant to a callback.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with a conversation linked to a known lead and check the summary.
Questions about this workflow
Will this create a callback after retrieving the lead?
No. It retrieves and summarizes the lead so you can decide what to do.
What if there are multiple possible lead matches?
Notis should surface the ambiguity and avoid retrieving or acting on an uncertain match.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Callingly. A trigger fires from one place; an action lands in another.
2chat triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
Create Client
Tool to create a new client. use when adding a new client to your callingly account.
Create Team
Tool to create a new team. use when setting up a team configuration before adding agents.
Create Webhook
Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
2chat and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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