Get the details of a call mentioned in chat
Bring a specific call record into the conversation when someone shares its identifier in 2Chat.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Call
Tool to retrieve details of a specific call by its id. use when you need detailed metadata of a call record after confirming call id.
Why this helps
Resolving a call question takes longer when the call record is in another app and the identifier is easy to miss.
- Retrieve a specific call by its known ID.
- Summarize call metadata alongside the chat context.
- Avoid broad searches when the exact record is identified.
Setup
Build it in a few focused steps.
- 1Connect 2Chat and Callingly once in the Notis portal.
- 2Create an automation in Notis and name it for call lookups.
- 3Tell Notis to review the referenced 2Chat message, retrieve the Callingly call only when a call ID is present, and summarize returned details relevant to the request.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with a real message containing a known Callingly call ID.
Questions about this workflow
Can this find a call if no ID is present?
This action retrieves a specific call by ID. If the ID is missing, Notis should report that lookup detail as missing.
Does it change the call record?
No. It retrieves call details for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Callingly. A trigger fires from one place; an action lands in another.
2chat triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to create a new outbound call record. use after gathering call and lead details.
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Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
2chat and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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