Capture website bugs from WhatsApp in Bugherd
Let customers report website problems in WhatsApp. Notis turns each report into a Bugherd task your team can pick up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Useful bug reports get buried in chat threads, leaving founders to copy details into the project tracker by hand.
- Keep incoming bug reports out of busy chat threads.
- Preserve the reporter's description and relevant context in the task.
- Reduce manual copying between WhatsApp and Bugherd.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Bugherd once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Tell Notis to turn each incoming website bug report into a Bugherd task, preserving the message details and asking for missing reproduction steps when needed.
- 4Choose the notis_webhook trigger and set 2chat to send the relevant WhatsApp report to the generated webhook.
- 5Choose a report channel, then test with one real report.
Questions about this workflow
Does this start from a built-in 2chat event?
No. 2chat has no listed trigger events here, so this workflow starts when a Notis webhook receives an HTTP request.
What if a report lacks steps to reproduce?
Notis can include the information provided and flag missing details in the task description. It cannot infer steps that the reporter did not provide.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Bugherd. A trigger fires from one place; an action lands in another.
2chat triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
2chat and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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