Route visual feedback from WhatsApp into Bugherd
Keep a customer's screenshot or visual description connected to the issue it helps explain.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Visual feedback can lose its value when the image and the explanation are separated during manual handoff.
- Keep a visual report's description with its Bugherd task.
- Reduce context switching when reviewing customer screenshots.
- Make unclear page locations visible for follow-up.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Bugherd once in the Notis portal.
- 2Create an automation in Automations, New Automation, and add a name and prompt.
- 3In one instruction, tell Notis to create a Bugherd task from visual feedback, include the sender's description and any available image URL, and note when the affected page or area is unclear.
- 4Choose the notis_webhook trigger and configure 2chat to send the relevant message and available image URL to the webhook.
- 5Select a report channel and test with one real visual report.
Questions about this workflow
Will this upload an image file into Bugherd?
No. This workflow creates a task and can include an image URL if one is supplied. Uploading binary file content requires a different supported action.
What if the image has no explanation?
Notis can note that the location or issue description is missing. It should not guess what the image shows.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Bugherd. A trigger fires from one place; an action lands in another.
2chat triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
2chat and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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