Create a steady review loop for WhatsApp feedback
Set a regular time to turn the WhatsApp feedback you provide into a short, actionable Bugherd queue.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Feedback may arrive when there is no time to process it, then disappear beneath newer conversations.
- Create a predictable moment to process accumulated feedback.
- Turn actionable reports into tasks instead of leaving them in chat.
- Make unresolved or unclear reports easier to spot.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Bugherd once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Tell Notis to review the WhatsApp feedback made available to it, create a Bugherd task for each distinct actionable issue, and summarize reports that need clarification.
- 4Choose the notis_cron trigger and set the recurring schedule in the automation flow.
- 5Choose a report channel and test with one real set of feedback.
Questions about this workflow
Does the scheduled trigger fetch WhatsApp conversations by itself?
No. 2chat has no listed trigger event in this context. The workflow can review only WhatsApp feedback made available to Notis through connected app access or supplied context.
Will it create a task for every message?
The prompt can ask Notis to group messages that describe the same issue and create tasks only for distinct actionable reports.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Bugherd. A trigger fires from one place; an action lands in another.
2chat triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
2chat and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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