Know whether a WhatsApp inquiry is already in Brevo
Check the sender against Brevo as soon as a WhatsApp inquiry comes in.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Find Contact
This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.
Why this helps
Manually searching Brevo for every WhatsApp inquiry slows down replies and makes it easy to miss useful contact context.
- Reduce manual contact searches
- Spot existing contacts before replying
- Keep inquiry triage in one flow
Setup
Build it in a few focused steps.
- 1Connect 2chat and Brevo once in the Notis portal.
- 2Create an automation and describe checking the incoming WhatsApp sender in Brevo.
- 3Choose the Notis webhook trigger and send it the sender's email or mobile number.
- 4Choose where run reports should go, then test with one real inquiry.
Questions about this workflow
Does 2chat provide the trigger for this automation?
No. Start it with a Notis webhook request. The request should include the sender's email or mobile number for the Brevo lookup.
What happens if the sender is not found?
The lookup reports whether a matching contact exists. Use the report to decide what follow-up is needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Brevo. A trigger fires from one place; an action lands in another.
2chat triggers
Brevo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a company
This tool allows you to create a new company in your brevo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create or Update Email Template
This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.
Create SMS Campaign
This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.
Delete a company
Deletes a company from brevo using its unique identifier.
Delete Contact
Deletes a contact from brevo using its unique identifier.
Delete Email Template
This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.
Delete SMS Campaign
This tool deletes an existing sms campaign.
Find Contact
This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.
Connect any two apps with Notis in the middle.
2chat and Brevo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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