Answer WhatsApp Stock Questions with Boxhero Item Data
Turn an incoming stock question into a focused Boxhero item lookup, without leaving the conversation to search inventory by hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Items
Tool to list items. Use when fetching products with optional location filters and pagination.
Why this helps
Stock questions arrive in chat while inventory lives elsewhere, making quick answers easy to postpone or get wrong.
- Reduce back-and-forth between chat and inventory tools.
- Surface item and quantity details for a relevant stock question.
- Keep the lookup prompt centered on the request at hand.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Boxhero once in the Notis portal.
- 2Create an automation in Notis with a name and prompt.
- 3Tell Notis to identify the item requested in the incoming WhatsApp message and retrieve matching Boxhero item details.
- 4Choose a webhook trigger for the automation.
- 5Choose a report channel, then test with one real stock question.
Questions about this workflow
Does 2chat provide a trigger event for this automation?
No. Start it with a Notis webhook. An HTTP request to that webhook starts the automation.
Can this workflow change inventory?
No. It uses Boxhero List Items to retrieve items. It does not update quantities.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Boxhero. A trigger fires from one place; an action lands in another.
2chat triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Item
Tool to delete a specific item (barcode) by its ID. Use when you need to remove an item from the inventory.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
BoxHero - Delete Location
Tool to delete a specific warehouse location by its ID. Use when you need to remove a location from the system.
Get Item
Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.
Get Item Attribute
Tool to retrieve a specific item attribute by ID. Use when you need to get detailed information about an item attribute specification.
Get Location
Tool to retrieve a specific location by ID. Use when you need detailed information about a particular warehouse location including its name, quantity, and notes.
Get Member
Tool to retrieve a specific team member by ID. Use when you need to get details about a particular member.
Get Linked Team Info
Tool to get information about the linked team and its mode. Use when you need to retrieve the currently linked team details.
BoxHero - List Basic Transactions
Tool to list basic inventory transactions. Use when you need a high-level overview of in/out/move transactions.
Connect any two apps with Notis in the middle.
2chat and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Boxhero.