Pull Boxhero Item Details from a WhatsApp Barcode Request
When a message includes a barcode, ask Notis to retrieve the associated Boxhero item record for a clear, quick review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Item
Tool to retrieve a specific item (barcode) by ID. Use when you need detailed information about a single item including its attributes, pricing, and inventory quantities.
Why this helps
Looking up barcode details separately from a chat request adds extra steps and invites copy mistakes.
- Retrieve attributes, pricing, and quantities for a specific item ID.
- Cut down on manual searching between a chat and the inventory system.
- Make barcode based inquiries easier to review.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Boxhero once in the Notis portal.
- 2Create an automation in Notis with a name and prompt.
- 3Tell Notis to use the barcode ID from the incoming request to retrieve the corresponding Boxhero item details.
- 4Choose a webhook trigger for the automation.
- 5Choose a report channel, then test with one real barcode request.
Questions about this workflow
What does Boxhero need for this lookup?
The Get Item action retrieves a specific item by ID, described as a barcode. The incoming request needs to include an ID Notis can use.
Will this alter the item record?
No. Get Item retrieves details and quantities. It does not edit the item.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Boxhero. A trigger fires from one place; an action lands in another.
2chat triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
2chat and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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