Give Botsonic FAQ reviews a regular place in your routine
Let a schedule bring the current FAQ entries into a Notis report so review does not depend on remembering to fetch them.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
FAQ maintenance gets pushed aside when teams have no recurring prompt to inspect the current set.
- Make recurring FAQ review easier to initiate.
- Retrieve the current entries for inspection.
- Use a run report to keep the review outcome in one place.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3Ask Notis to retrieve all FAQs for the selected Botsonic bot and include them in the run report for review.
- 4Pick a recurring schedule and where run reports should go.
- 5Test with one real example for a bot with existing FAQs.
Questions about this workflow
Does the automation update FAQ entries?
No. It retrieves FAQs for review. The supported action here does not edit them.
Can the report identify gaps in the FAQ set?
Notis can analyze the returned entries, but identifying actual gaps may require you to supply expected topics or other context.
Can I change the review cadence?
Yes. Choose the desired recurring schedule when selecting the trigger.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Botsonic. A trigger fires from one place; an action lands in another.
2chat triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
2chat and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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