Check whether Botsonic FAQs cover a topic
Send the topic you care about with a webhook request and compare it with the bot's retrieved FAQ entries.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
It is difficult to judge FAQ coverage without bringing the actual entries together with the topic that needs attention.
- Review current FAQs against a topic in the request.
- Make missing context explicit by supplying expected questions or subjects.
- Get a focused report that supports a human update decision.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3Ask Notis to retrieve all FAQs for the specified bot and assess them against the supplied topic or expected questions.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real example that supplies a clear topic or expected question set.
Questions about this workflow
Can the action determine intended topic coverage by itself?
No. Supply the topic or expected questions to compare against the returned FAQ entries.
Does it add missing FAQs?
No. It retrieves FAQs for analysis; the listed action does not create FAQ entries.
Can the report recommend changes?
Notis can identify apparent gaps from the supplied context and returned data, but a person should decide what content to add.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Botsonic. A trigger fires from one place; an action lands in another.
2chat triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
2chat and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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