Get agent details without leaving the conversation
Handle an agent information request with a targeted lookup.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve agent by id
Retrieve an agent
Why this helps
A quick question about an agent can turn into a context switch and a manual search.
- Retrieve a specified agent by identifier.
- Keep the request tied to the chat workflow that raised it.
- Share returned details through a run report.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Bolna once in the Notis portal.
- 2Create an automation named Bolna agent detail lookup.
- 3Tell Notis to retrieve the Bolna agent specified in the incoming request.
- 4Choose the Notis webhook trigger and have the 2chat workflow or direct API request send the agent identifier to its URL.
- 5Choose where run reports go, then test with one real agent identifier.
Questions about this workflow
Does this list every agent?
No. It retrieves one specified agent by ID. Use the agent list action for an account-wide inventory.
Does this update the agent?
No. This action retrieves agent details; it does not change the agent.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Bolna. A trigger fires from one place; an action lands in another.
2chat triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Fetch all batches by agent id
List all batches for agent
Get all agents
List all agents
Get all phone numbers
List all phone numbers for your account
Get execution by id
Retrieve specific execution by `execution id`
Make a phone call from agent
Initiate calls
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
2chat and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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