Make raw client details easier to understand
Pass a user-agent string into a webhook and get structured client details for support triage.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
User Agent Parser API
Tool to parse a user-agent string into device, os, browser, and bot details. use when you have a raw user-agent header and need structured client info.
Why this helps
Raw user-agent strings are difficult to scan when you are trying to understand a customer issue quickly.
- Convert a raw header into readable client attributes.
- See device, operating system, browser, and bot details together.
- Reduce context switching during support review.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Big data cloud once in the Notis portal.
- 2Create an automation that parses the user-agent string supplied in each webhook request.
- 3Pick the webhook trigger and include the raw user-agent header in each request.
- 4Choose where run reports go, then test with one real user-agent string.
Questions about this workflow
What should I send to the webhook?
Include the raw user-agent string from the request or client record.
Can the parsed details diagnose a support issue?
They provide client context, such as device and browser. They do not identify the cause of a problem on their own.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Big data cloud. A trigger fires from one place; an action lands in another.
2chat triggers
Big data cloud actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Country by IP Address API
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Country Info API
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Connect any two apps with Notis in the middle.
2chat and Big data cloud, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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