Turn a WhatsApp profile request into a Backendless update
Use a submitted customer request to update agreed profile details in Backendless, with the user identity and changes specified in the instruction.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update User
Tool to update properties of an existing backendless user. use when you need to modify user profile fields after login. example: update phonenumber to "5551212".
Why this helps
Re-entering a customer's requested profile change after a chat creates avoidable admin and errors.
- Apply specified profile changes to an existing Backendless user.
- Keep the user's request and update run together for review.
- Reduce manual re-entry of details from customer conversations.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Backendless once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to update only the specified properties of the identified Backendless user when the submitted request clearly asks for that change.
- 4Choose the notis_webhook trigger and send the request, user identity, and intended details to its HTTP endpoint.
- 5Choose a report channel, then test with one real example and verify the updated profile.
Questions about this workflow
Can Notis update any property it finds in the chat?
Specify which properties may be changed and provide the user identity and requested values. The action updates properties on an existing Backendless user.
Will it change a profile based on an ambiguous request?
Make the instruction require a clear request and specified values. Test with an example so the expected update behavior is clear.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Backendless. A trigger fires from one place; an action lands in another.
2chat triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Delete Directory
Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.
Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
2chat and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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