Make approved FAQ context reusable
Keep frequently used answers and reference details in a reusable prompt portion for chat workflows that need them.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Prompt Caching
Tool to cache and reuse prompt content to reduce costs and latency. use after you have static prompt portions you intend to reuse across calls.
Why this helps
Founders often repeat the same business context across customer chats, which takes time and invites inconsistent phrasing.
- Reuse approved reference material across calls
- Reduce repeated context entry
- Keep changing customer questions distinct from stable answers
Setup
Build it in a few focused steps.
- 1Connect 2chat and Anthropic administrator once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language from any channel.
- 3In one instruction, ask Notis to cache the stable FAQ answers or reference material you supply for reuse across relevant calls.
- 4Choose a webhook trigger and where run reports should go.
- 5Test with one real example and verify the cached material is current and approved.
Questions about this workflow
Will the workflow know when an FAQ answer changes?
No. Review and update the stable material you provide when your approved answer changes.
Can it answer a chat automatically?
This action caches prompt content. It does not generate or send an answer by itself.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Anthropic administrator. A trigger fires from one place; an action lands in another.
2chat triggers
Anthropic administrator actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Message
Tool to create a new message completion. use when you need to generate assistant text given a conversation history.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Model
Tool to retrieve details of a specific model by its id. use after confirming the model id is valid.
List models
Tool to list available models. use when you need to see which models are available before selection.
Prompt Caching
Tool to cache and reuse prompt content to reduce costs and latency. use after you have static prompt portions you intend to reuse across calls.
Connect any two apps with Notis in the middle.
2chat and Anthropic administrator, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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