Keep Altoviz customer records current from WhatsApp requests
Customer details arrive in chat. Let Notis interpret the request and update the Altoviz record, then send you a report of what changed.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Customer Information
This tool updates an existing customer's information in altoviz. it enables modification of various customer details including contact information, company details, and personal information.
Why this helps
Customer changes get buried in chat, leaving billing records out of date and creating extra follow-up work.
- Capture customer changes without switching between chat and billing tools.
- Ask Notis to identify the customer and apply the requested information update.
- Review a run report to catch missing details or ambiguous requests.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Altoviz once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis to interpret the incoming WhatsApp request, identify the Altoviz customer, update only the requested customer information, and report any ambiguity.
- 4Choose the Notis webhook trigger and arrange for the relevant chat request data to start it.
- 5Choose a report channel, then test with one real customer change request.
Questions about this workflow
Does 2chat provide the trigger for this automation?
No. The trigger is a Notis webhook. Arrange for the relevant chat request data to start that webhook.
What happens if the request does not identify a customer clearly?
Tell Notis in the instruction to report the ambiguity instead of guessing which customer to update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Altoviz. A trigger fires from one place; an action lands in another.
2chat triggers
Altoviz actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Product
Creates a new product in the altoviz system. this tool allows for the independent creation of a product with all necessary details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Product
This tool allows you to delete an existing product from altoviz. the action permanently removes the product from the system.
Find Contact by Email
This tool allows searching for contacts in altoviz using an email address. the action is independently executable and returns contact details if found.
Find Customer by Email
This tool allows you to find a customer in altoviz by their email address. this is a standalone action that doesn't require any resource ids or dependencies on other tools.
Find Product by Number
This tool allows users to find products in altoviz using the product number. it retrieves detailed product information including id, name, number, description, price, and other relevant metadata. it is a critical operation for product management in altoviz.
Get Classifications List
This tool retrieves a list of classifications from the altoviz platform. classifications are essential for producing accounting registers from user-created invoices. it can fetch all classifications or filter them by type.
Get Units List
This tool retrieves a list of all available units in the altoviz system. units are used for product measurements and quantity specifications in various transactions.
Get VAT Rates
This tool retrieves a list of all available vat rates from altoviz. it's essential for creating and managing invoices and quotes where vat calculations are required. it supports retrieving vat rates, validating them for different regions, and ensuring correct tax calculations in financial documents.
Connect any two apps with Notis in the middle.
2chat and Altoviz, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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