Find product answers while you handle WhatsApp
Send a WhatsApp product question to your Notis webhook and get relevant Algolia results ready for your reply.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Search Algolia Index
Tool to perform a search on a specified algolia index. use after confirming the index name. example: searchindex(index name='contacts', query='apple', search params={'hitsperpage':10})
Why this helps
You lose time leaving a WhatsApp conversation to hunt for product details, and important questions can sit unanswered.
- Find matching product records from a customer question.
- Keep product lookup close to the conversation.
- Reduce manual searching during customer support.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Algolia once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, ask Notis to search the Algolia product index using the WhatsApp question and return the best matches.
- 4Pick the Notis webhook trigger and choose where run reports go.
- 5Send one real product question to the webhook and check the results.
Questions about this workflow
Does this start automatically when a WhatsApp message arrives?
The trigger is a Notis webhook. Configure your existing 2chat flow or client to send a request to that webhook if you want WhatsApp messages to start the automation.
What does the automation search?
It searches the Algolia index you name in your instruction, using the question included in the webhook request.
Can it send a reply in WhatsApp?
This workflow searches Algolia and reports the results. It does not send a WhatsApp message because the selected action is an Algolia search.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Algolia. A trigger fires from one place; an action lands in another.
2chat triggers
Algolia actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add AB Test
Tool to create an ab test comparing search performance between two variants. use to test different index configurations or search parameters and measure impact on click-through and conversion rates.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Browse Algolia Index
Tool to retrieve all records from an index. use when you need to export or iterate through an entire index dataset.
Clear Objects
Tool to clear records of an index without affecting settings. use when you need to completely wipe all objects (e.g., after a bulk reindex) while preserving index configuration.
Clear Rules
Tool to delete all rules in an index. use when you need to wipe all rules before re-creating them. use after confirming no critical rules require retention.
Clicked Object IDs
Tool to send a click event to algolia to capture clicked items. use immediately after a user click outside of search contexts to report click events.
Clicked Object IDs After Search
Tool to send a click event after a search response. use when you want to report which items a user clicked in search results.
Converted Object IDs
Tool to send a conversion event for items outside of search context. use when tracking conversions on category pages or external flows unrelated to algolia search.
Copy Index
Tool to copy the specified index to a new index. use when you need to duplicate an existing index including records, settings, synonyms, and rules after confirming source and destination names.
Connect any two apps with Notis in the middle.
2chat and Algolia, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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