Keep Algolia customer records current from WhatsApp
When a customer shares updated details, send them through your Notis webhook and update only the intended fields in Algolia.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Partial Update Objects
Tool to partially update multiple records in the specified index. use when you need to change only selected fields of many objects without replacing entire records. use after confirming objectids and desired updates.
Why this helps
Customer details shared in chat are easy to forget, leaving your searchable records stale or incomplete.
- Capture customer changes while they are fresh.
- Update selected record fields without replacing the whole record.
- Reduce follow-up work to keep customer data current.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Algolia once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis how to identify the Algolia record and which supplied customer details to update.
- 4Pick the Notis webhook trigger and choose where run reports go.
- 5Test with one real customer update and verify the changed record.
Questions about this workflow
What information should the webhook request include?
Include enough information to identify the Algolia record and the customer details you want updated. The instruction should name the allowed fields.
Will this replace the entire record?
No. The selected Algolia action partially updates records, changing selected fields while retaining other fields.
Can it infer missing customer details?
No. The workflow can use only details supplied in the request or present in the record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Algolia. A trigger fires from one place; an action lands in another.
2chat triggers
Algolia actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
2chat and Algolia, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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