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Review a specific Agent mail message when a chat needs it

When a WhatsApp conversation points to an email, retrieve that specific message for a more informed review.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Message

Get a specific message from an agentmail inbox

Why this helps

A chat follow-up can stall when the relevant email is hard to locate and reopen in the middle of other work.

  • Retrieve a specific email when its identifier is available.
  • Bring the relevant message content into the requested review.
  • Avoid searching the inbox manually for a known message.

Setup

Build it in a few focused steps.

  • 1Connect 2chat and Agent mail once in the Notis portal.
  • 2Create an automation in the portal or tell Notis what outcome you want.
  • 3In one instruction, ask Notis to retrieve the Agent mail message identified in the webhook request and review it for the chat's stated question.
  • 4Choose the Notis webhook trigger and where run reports should go.
  • 5Test with one real example using a valid Agent mail message identifier.

Questions about this workflow

Where does the message identifier come from?

Include it in the webhook request. This workflow does not search for or infer a message identifier.

Does this send a reply?

No. The listed action retrieves a message for review; it does not send an email.

Can it find related messages too?

This workflow uses Get Message for one specific message. Finding messages requires the List Messages action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 2chat to Agent mail. A trigger fires from one place; an action lands in another.

2chat triggers

Agent mail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Message

Get a specific message from an agentmail inbox

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Messages

List messages from an agentmail inbox

ActionInstant

Send Email

Send an email using agentmail api

ActionInstant

Connect any two apps with Notis in the middle.

2chat and Agent mail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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