Keep account details current with WhatsApp context
When a business shares an updated detail, bring it into the account record without a separate cleanup session.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Upsert Account
This tool creates a new account if it doesn't exist or updates an existing account in activecampaign. it is particularly useful to ensure an account exists without creating duplicates, combining the functionality of create and update operations into a single action.
Why this helps
Company changes arrive in conversation, but old account details can remain in ActiveCampaign long after they are corrected.
- Carry corrections into the account record
- Reduce stale company information
- Handle account creation and updates in one action
Setup
Build it in a few focused steps.
- 1Connect 2Chat and ActiveCampaign once in the Notis portal.
- 2Create an automation with a clear account maintenance name.
- 3Tell Notis to upsert the account when the supplied conversation states a confirmed organization detail or correction, using the organization name and available details.
- 4Choose a webhook trigger and a destination for run reports.
- 5Send one real example and verify the resulting account.
Questions about this workflow
What does upsert do?
It creates an account if one does not exist or updates an existing account, based on the details supplied.
Should it act on uncertain details?
Ask Notis to update only when the conversation states the organization detail clearly, and to leave uncertain information unchanged.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Active campaign. A trigger fires from one place; an action lands in another.
2chat triggers
Active campaign actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add contact note
Add a note to a contact in activecampaign. the note will be associated with a contact as a subscriber type. the tool will first find the contact id using the provided email address and then create the note.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact to Automation
This tool adds an existing contact to a specific automation in activecampaign. it first looks up the contact by email address to get their id, then adds them to the specified automation using the /api/3/contactautomations endpoint.
Add Secondary Contact to Deal
This tool adds a secondary contact to an existing deal in activecampaign. if the deal has no primary contact set, this contact will be set as primary if no role is specified. the tool requires the user to have permission to manage deals and expects parameters like contact id (required), deal id (required), and role id (optional).
Create Account
This tool creates a new account in activecampaign. it represents a business or organization and allows programmatic account creation. the tool requires the account name and optionally accepts parameters such as account url, owner, and custom fields.
Create contact
Creates a new contact in activecampaign with the specified details. this action allows you to create a new contact with basic information like email, name, phone, organization details, and tags. the email address is the only required field, while all other fields are optional.
Create contact task
Create a task associated with a contact in activecampaign. this action allows you to create a new task that will be associated with a specific contact in your activecampaign account. the task can include details such as due date, title, description, and can be assigned to a specific user.
Create Deal Pipeline
Creates a new deal pipeline in activecampaign. a deal pipeline is a visual representation of your sales process that helps organize and track deals through different stages. when you create a new pipeline, it automatically comes with three default stages: 'to contact,' 'in contact,' and 'follow up.'
Create Deal Task Type
This tool creates a new deal task type in activecampaign. deal task types are used to categorize and organize tasks associated with deals, and they are an important feature for maintaining a structured task management system within the deals pipeline. this action complements the existing active campaign create deal task action by enabling the creation of custom task types that can be used when creating deal tasks.
Connect any two apps with Notis in the middle.
2chat and Active campaign, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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