Make unanswered questions part of your compliance review
Turn a recurring question review into a short, actionable report alongside your 21risk work.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
Why this helps
Support questions can accumulate between audits, leaving teams to rediscover them when a compliance review is already underway.
- Build a regular review habit without remembering to check manually.
- Summarize questions that may intersect with supplied compliance requirements.
- Give the team a concise report to consider during 21risk follow-up.
Setup
Build it in a few focused steps.
- 1Connect 21risk and Docsbot ai once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3In one instruction, name the Docsbot bot and the compliance criteria or checklist context to use when summarizing questions.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real question review and adjust the instruction if needed.
Questions about this workflow
Can the workflow know our compliance requirements automatically?
Only if you provide the requirements or checklist context in the instruction or incoming data. The listed action retrieves Docsbot questions, not 21risk checklist contents.
Does the schedule change question status?
No. The listed Docsbot action retrieves questions; the workflow reports findings for your team to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Docsbot ai. A trigger fires from one place; an action lands in another.
21risk triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot
Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.
Generate Conversation Ticket
Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Get Team Details
Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.
List Team Bots
Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
List Bot Sources
Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.
Connect any two apps with Notis in the middle.
21risk and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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