Bring bot details into the finding review
Give reviewers the bot context they need when a finding points to a specific support bot.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Why this helps
A finding tied to a bot can trigger a chain of manual lookups before anyone can decide what to review next.
- Retrieve details for a specified team and bot.
- Keep finding context and bot information in one report.
- Reduce repeated manual lookups during follow-up.
Setup
Build it in a few focused steps.
- 1Connect 21risk and Docsbot ai once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Describe how to use the incoming finding to review details for its specified Docsbot bot.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real finding and valid team and bot identifiers.
Questions about this workflow
What identifiers are required?
The action requires valid team and bot identifiers. Include them in the webhook request or instruction context.
Will the workflow modify the bot?
No. It retrieves bot details for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Docsbot ai. A trigger fires from one place; an action lands in another.
21risk triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot
Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.
Generate Conversation Ticket
Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Get Team Details
Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.
List Team Bots
Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
List Bot Sources
Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.
Connect any two apps with Notis in the middle.
21risk and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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