Organize Incident Response Contacts from the Start
Create a response specific group at kickoff, so contact organization does not slow down the work of coordinating a compliance issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
Why this helps
Response contacts can become scattered when an issue needs a focused outreach list quickly.
- Create a distinct group at response kickoff.
- Keep response contact organization clear.
- Avoid pausing to create a group manually during an incident.
Setup
Build it in a few focused steps.
- 1Connect 21risk and Dialmycalls once in the Notis portal.
- 2Create an automation named for incident response group creation.
- 3Tell Notis to create a Dialmycalls group using the incident label supplied in the request.
- 4Choose a Notis webhook as the trigger and select where run reports should go.
- 5Test with one real response label.
Questions about this workflow
Will this add incident contacts to the group?
No. The action creates the group only.
Where does the incident label come from?
Your webhook request should include a clear name for the incident or response.
Does this send an emergency alert?
No. It organizes a contact group; it does not send a voice or SMS broadcast.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Dialmycalls. A trigger fires from one place; an action lands in another.
21risk triggers
Dialmycalls actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Access Account
Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
Delete Access Account
Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.
Delete Caller ID
Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.
Delete Contact
Tool to delete a contact by id. use when you need to permanently remove a contact from your list.
Delete Group
Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.
Delete Recording
Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.
Connect any two apps with Notis in the middle.
21risk and Dialmycalls, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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