Know which finding categories Datascope supports
Bring the configured ticket types into a review so your team can understand the categories available for field findings.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Why this helps
Triage slows down when reviewers have to leave the audit context to discover how field findings are categorized.
- Retrieve the ticket types configured in Datascope.
- Summarize available categories for a review request.
- Make the available configuration easier to reference during triage.
Setup
Build it in a few focused steps.
- 1Connect 21risk and Datascope once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the category review.
- 3Tell Notis to retrieve Datascope ticket types and summarize the configurations for the audit request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real review request and compare the summary with the returned ticket types.
Questions about this workflow
Does this workflow create a ticket type?
No. It retrieves the available ticket type configurations from Datascope.
Can it decide which category an issue belongs to?
Not from the ticket type list alone. Provide the issue details and the classification criteria in the request if you want Notis to analyze a fit.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Datascope. A trigger fires from one place; an action lands in another.
21risk triggers
Datascope actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Connect any two apps with Notis in the middle.
21risk and Datascope, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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