Reduce alert noise during planned maintenance
When a maintenance window is confirmed, ask Notis to mute the named monitor and report the result where your team can find it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Mute Monitor
Mute a monitor in datadog. temporarily silences alerts from a monitor, which is useful during maintenance windows, deployments, or when investigating known issues to prevent alert fatigue.
Why this helps
Planned work can generate alerts that distract from the maintenance task and make real issues harder to notice.
- Mute a named monitor during a defined maintenance period.
- Keep the maintenance context in the run record.
- Avoid repeated manual steps during planned work.
Setup
Build it in a few focused steps.
- 1Connect 21risk and Datadog once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the maintenance mute.
- 3Describe in one instruction which monitor to mute and the approved maintenance window.
- 4Choose a webhook trigger and where run reports should go.
- 5Test with one real monitor and confirm the mute window is correct.
Questions about this workflow
Will Notis decide whether maintenance is approved?
State the approval condition and ensure the relevant information is available. Notis should not infer approval from missing context.
How do alerts resume afterward?
Use a specified mute duration if supported by the action configuration, or create a separate workflow using the Datadog unmute action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Datadog. A trigger fires from one place; an action lands in another.
21risk triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
21risk and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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