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Review how your compliance character handled a conversation

Send a completed session into an evaluation workflow and have Convolo AI assess performance using the rubric you provide.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Evaluate Character Performance

Tool to evaluate a character's performance based on interactions. Use after fetching a conversation session and constructing your prompt.

Why this helps

Conversation reviews often wait because someone has to gather the session and remember which evaluation criteria to apply.

  • Create a repeatable route from a ready session to an evaluation.
  • Apply a prompt-defined rubric to character performance.
  • Reduce the manual coordination around conversation reviews.

Setup

Build it in a few focused steps.

  • 1Connect 21risk and Convolo AI once in the Notis portal.
  • 2Create a new automation in Automations, New Automation, and name it.
  • 3Tell Notis to use the session and evaluation criteria supplied by the webhook to request a Convolo AI performance evaluation.
  • 4Choose the webhook trigger and where run reports should go.
  • 5Test with one real session and a clear evaluation prompt.

Questions about this workflow

Does this workflow fetch the conversation session?

The listed evaluation action is intended for use after fetching a conversation session and constructing your prompt. The workflow needs the session and criteria made available to it.

Can it check compliance against a 21risk checklist?

It can evaluate against criteria you supply in the prompt. The checklist or relevant requirements must be provided as context.

Does the evaluation change the character?

No. This action evaluates performance; it does not update the character or its settings.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 21risk to Convolo ai. A trigger fires from one place; an action lands in another.

21risk triggers

Convolo ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Character

Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Define or Update Character Actions

Tool to define or update the list of actions a character can perform. Use when you need to configure or adjust character capabilities before deployment.

ActionInstant

Evaluate Character Performance

Tool to evaluate a character's performance based on interactions. Use after fetching a conversation session and constructing your prompt.

ActionInstant

Generate Starter Conversation

Tool to generate starter conversation suggestions for a character. Use when you need opening or follow-up dialogue lines.

ActionInstant

Get Character Response

Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.

ActionInstant

List Voices

Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.

ActionInstant

Set Core AI Settings

Tool to set core AI settings for a character. Use after confirming character existence.

ActionInstant

Update Character Backstory

Tool to update a character's backstory. Use when you need to modify the backstory of an existing character after confirming its ID. Only the provided fields will be updated.

ActionInstant

Connect any two apps with Notis in the middle.

21risk and Convolo ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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