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Get the right CommCare user invited for follow-up

Avoid losing an assigned compliance follow-up in the gap between identifying a need and inviting its owner.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Create Web User Invitation

Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.

Why this helps

A compliance action can have an owner but still be blocked because that person has not been invited to CommCare.

  • Reduce manual follow-up for a needed account invitation.
  • Use the role and permission details supplied for the intended recipient.
  • Keep the invitation request connected to a compliance task.

Setup

Build it in a few focused steps.

  • 1Connect 21risk and CommCare once in the Notis portal.
  • 2Create an automation from any channel or in Automations, New Automation, and give it a name.
  • 3Tell Notis to create an invitation for the supplied recipient and role details when a follow-up is due; provide those details and the schedule criteria.
  • 4Pick a recurring schedule and choose where run reports go.
  • 5Test with one real invitation request and verify the intended access details.

Questions about this workflow

Will Notis infer a person's email or role from 21risk?

No. Supply the recipient and role details in the request or instruction; no trigger event or automatic data lookup is listed for 21risk.

What access is needed?

The CommCare invitation action requires Edit Web Users and Edit Access API permissions.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link 21risk to CommCare. A trigger fires from one place; an action lands in another.

21risk triggers

CommCare actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Lookup Table

Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Web User Invitation

Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.

ActionInstant

List Reports

Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.

ActionInstant

Single Sign On

Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.

ActionInstant

Submit Form to CommCare

Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).

ActionInstant

Submit Form ODK Compatible

Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.

ActionInstant

Connect any two apps with Notis in the middle.

21risk and CommCare, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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