Reply to compliance questions with 21risk context
Bring current audit or checklist context into an existing conversation and give the questioner a clear next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Why this helps
Answering compliance questions often means switching between the conversation and the system holding the audit context.
- Use returned 21risk records to inform a conversation reply.
- Keep the response in an existing Chatbotkit conversation.
- Reduce time spent switching between compliance work and chat.
Setup
Build it in a few focused steps.
- 1Connect 21risk and Chatbotkit once in the Notis portal.
- 2Create an automation that reviews the relevant 21risk records and replies in a specified existing conversation.
- 3Choose a webhook trigger and a channel for run reports.
- 4Test with one real question and a conversation id.
Questions about this workflow
Can this start a new Chatbotkit conversation?
No. The available Complete Conversation action is used after retrieving or initiating a conversation id. Provide an existing conversation id.
Can the reply claim an audit is compliant?
The reply should stick to facts in the returned 21risk data and describe missing information when the records do not support a conclusion.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Chatbotkit. A trigger fires from one place; an action lands in another.
21risk triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
21risk and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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