Find conversation context for an audit follow-up
When an audit needs a closer look, bring the relevant chatbot messages into the review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Why this helps
Audit follow-up slows down when useful conversation details are buried in a separate chatbot history.
- Retrieve paginated messages from a known conversation.
- Give an audit reviewer more context for a follow-up.
- Keep the review on demand through an HTTP request trigger.
Setup
Build it in a few focused steps.
- 1Connect 21risk and Chatbotkit once in the Notis portal.
- 2Create an automation that reviews the audit context and retrieves messages from the relevant conversation.
- 3Choose a webhook trigger and a channel for run reports.
- 4Test with one real audit and its known Chatbotkit conversation.
Questions about this workflow
Does the workflow find a conversation if I do not provide its id?
The listed action retrieves messages after a conversation id is obtained. Supply the id or ensure the trigger prompt includes a way to identify the conversation.
Can the workflow update the 21risk audit?
No. The available Chatbotkit action retrieves conversation messages; no 21risk update action is listed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Chatbotkit. A trigger fires from one place; an action lands in another.
21risk triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
21risk and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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