Update Chaser customer details from 21risk
Make sure payment conversations reach the right person after every verified compliance update.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Why this helps
A changed email or contact owner can leave invoice reminders going to the wrong inbox.
- Keep billing contacts current
- Use the external customer id for precise updates
- Reduce missed payment communication
Setup
Build it in a few focused steps.
- 1Connect 21risk and Chaser in Notis.
- 2Create an automation and describe the customer update outcome.
- 3In one instruction, tell Notis to use the webhook external id to update only the changed Chaser customer fields.
- 4Select the Notis webhook trigger and send the changed contact data.
- 5Choose report delivery and test with one real contact change.
Questions about this workflow
How does Notis find the right customer?
Provide the Chaser external id in the webhook payload and instruct Notis to confirm it before updating.
Can this update only one field?
Yes. Tell Notis to change only the verified field and leave all other customer information untouched.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Chaser. A trigger fires from one place; an action lands in another.
21risk triggers
Chaser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Invoice
Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Credit Notes
Tool to retrieve a list of credit notes. use after authenticating this detail.
Get Customer by ID
Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.
Get Customers
Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.
Get Organization
Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.
Create Credit Note
Tool to create a new credit note record in the organization. use after confirming invoice adjustments.
Create Customer
Tool to create a new customer record in chaser. use after obtaining basic auth credentials.
Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Connect any two apps with Notis in the middle.
21risk and Chaser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Chaser.