Capture incident debriefs as text
Give every remediation conversation a durable, searchable record.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Order Transcript
Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.
Why this helps
Incident debrief notes are often incomplete when teams are already handling remediation.
- Preserves details for root cause reviews
- Creates a consistent remediation record
- Speeds handoff from conversation to checklist
Setup
Build it in a few focused steps.
- 1Connect 21risk and Castingwords in Notis once.
- 2Create an automation named Incident debrief transcription.
- 3Tell Notis to order a transcript whenever a 21risk remediation action provides a recording URL.
- 4Choose notis_webhook and a report channel.
- 5Test with one incident debrief URL.
Questions about this workflow
Is a 21risk event id required?
No. This workflow uses a Notis webhook with a null trigger event id.
Can Notis summarize the transcript here?
This package only orders the transcript; later analysis needs a separate workflow or instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Castingwords. A trigger fires from one place; an action lands in another.
21risk triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Tool to retrieve the current prepay balance for the account. use when you need to check available funds before placing new transcription orders.
Get registered webhook URL
Tool to retrieve the currently registered webhook url for account notifications. use when you need to verify your webhook setup.
Order Transcript
Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.
Order Upgrades
Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.
Register Webhook
Tool to register a webhook url to receive transcript completion notifications. use when you want castingwords to post transcript-complete events to your service endpoint.
List Available SKUs
Tool to retrieve list of available skus. use when you need to know available services and pricing before placing an order.
Test Webhook Call
Tool to request a test webhook call for a specific event type. use after registering a webhook url to ensure webhook notifications are functioning properly.
Connect any two apps with Notis in the middle.
21risk and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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