Verify the feedback requester
Confirm who raised a risk related request before you add context or follow up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve User
Tool to retrieve user details by canny user id, app user id, or email. use when you have exactly one identifier and need full user information. example: "retrieve user with email user@example.com"
Why this helps
Incorrect requester details can create confusion when compliance work references customer feedback.
- Reduces identity mistakes
- Supports accurate follow-up
- Keeps requester context available
Setup
Build it in a few focused steps.
- 1Connect 21risk and Canny in Notis once.
- 2Create an automation named Verify feedback requester.
- 3Tell Notis to retrieve the Canny user using the single supplied email, app user id, or Canny user id.
- 4Choose notis_webhook as the trigger and send the identifier.
- 5Choose a report channel and test with one real requester.
Questions about this workflow
What identifiers are accepted?
The action accepts exactly one email, app user id, or Canny user id.
Does it edit the user?
No, it retrieves user details only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Canny. A trigger fires from one place; an action lands in another.
21risk triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
21risk and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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