Refresh feedback with audit evidence
Keep one trusted feedback record as evidence and remediation details evolve.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Post
Tool to update post details. use when you need to change a post's title, details, eta, images, or custom fields.
Why this helps
Stale post details force product and risk teams to reconcile multiple versions of the same issue.
- Keeps evidence current
- Reduces duplicate explanations
- Improves prioritization quality
Setup
Build it in a few focused steps.
- 1Connect 21risk and Canny in Notis once.
- 2Create an automation named Refresh post with audit evidence.
- 3Tell Notis to update the supplied Canny post with the latest 21risk evidence, details, and ETA when provided.
- 4Choose notis_webhook as the trigger and send the updated audit context.
- 5Choose a report channel and test with one real update.
Questions about this workflow
Can it change the ETA?
Yes, when the request includes a valid new ETA.
What if no post is supplied?
Notis can report the missing identifier instead of updating an unrelated post.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Canny. A trigger fires from one place; an action lands in another.
21risk triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
21risk and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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