Update manager availability after a risk review
Keep callback coverage aligned with the latest approved availability.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Manager
Tool to update an existing manager. use when you need to modify a manager's availability or business hours after retrieving their record.
Why this helps
Manager availability changes can be approved but never reach the callback system.
- Keep availability current
- Reduce missed callbacks
- Create a change record
Setup
Build it in a few focused steps.
- 1Connect 21risk and Callpage in Notis once.
- 2Create an automation named Apply manager availability review.
- 3Tell Notis to update the specified Callpage manager using only the approved availability or business hours in the 21risk result.
- 4Choose a webhook trigger.
- 5Choose a report channel and test with one manager record.
Questions about this workflow
What information is needed?
Provide the manager identity and approved availability details.
Does it update all managers?
No. Scope each request to the manager named in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Callpage. A trigger fires from one place; an action lands in another.
21risk triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Managers
Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All SMS Messages
Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.
Get All Users
Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.
Get All Widgets
Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.
Get API Root
Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.
Get Manager Status Statistics
Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.
Get SMS Statistics
Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Connect any two apps with Notis in the middle.
21risk and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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