Add credit context to a 21risk escalation
Help responders choose the next verification step with current credit context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get User Information
Tool to retrieve information about the authenticated user, including email and credit usage details. use after authentication to fetch credits spent, monthly allocation, and credits left.
Why this helps
Escalations create urgency without showing whether verification capacity is available.
- Adds account capacity to escalation reports
- Supports faster next step decisions
- Shows usage and remaining credits
Setup
Build it in a few focused steps.
- 1Connect 21risk and Callerapi once in the Notis portal.
- 2Create an automation asking Notis to retrieve Callerapi user and credit details whenever an escalation arrives, then summarize the operational implication using your stated threshold.
- 3Pick the 21risk webhook trigger and choose the report destination.
- 4Test with one real escalation payload.
Questions about this workflow
Can Notis set a threshold automatically?
Supply the threshold in your instruction because the allowed events do not provide one.
Does it verify the escalated number?
No. This workflow reports Callerapi account information only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Callerapi. A trigger fires from one place; an action lands in another.
21risk triggers
Callerapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Phone Number Information
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
Tool to retrieve information about the authenticated user, including email and credit usage details. use after authentication to fetch credits spent, monthly allocation, and credits left.
Connect any two apps with Notis in the middle.
21risk and Callerapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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