Review Botsonic conversations after risk alerts
Move from a risk alert to the relevant chatbot conversation review in one step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Why this helps
Investigations stall when conversation history must be requested manually after an alert.
- Starts review immediately
- Provides conversation context
- Keeps alert handling consistent
Setup
Build it in a few focused steps.
- 1Connect 21risk and Botsonic once in the Notis portal.
- 2Create an automation named Review Botsonic conversations.
- 3Tell Notis to retrieve the relevant Botsonic conversation list and summarize threads related to the incoming 21risk alert.
- 4Choose the webhook trigger and a report channel.
- 5Test with one representative alert.
Questions about this workflow
Does the action return every conversation?
It retrieves the Botsonic conversation list available for the bot, using the request context for review.
Can it identify a specific incident automatically?
It can focus the summary when the webhook includes a bot or incident reference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Botsonic. A trigger fires from one place; an action lands in another.
21risk triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
21risk and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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