Check FAQs before risk control signoff
See the live chatbot answers before a control is marked complete.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
Control signoff can miss public FAQ wording when reviewers rely on old evidence.
- Improves signoff confidence
- Checks live FAQ content
- Reduces review rework
Setup
Build it in a few focused steps.
- 1Connect 21risk and Botsonic once in the Notis portal.
- 2Create an automation named Check FAQs before signoff.
- 3Tell Notis to retrieve Botsonic FAQs and compare them with the control signoff context in the incoming 21risk request.
- 4Choose the webhook trigger and a report channel.
- 5Test with one signoff request.
Questions about this workflow
Does the workflow approve the control?
No. It provides FAQ evidence and a comparison for the reviewer.
Can it focus on one topic?
Yes. Include the control topic or review scope in the webhook request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Botsonic. A trigger fires from one place; an action lands in another.
21risk triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
21risk and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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