Escalate Botpress issues from a 21risk webhook
Move from risk signal to an issue list that is ready for ownership and follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
Why this helps
Escalations stall when the underlying Botpress issue details must be found separately.
- Shortens escalation time
- Keeps evidence with the signal
- Supports clear ownership discussions
Setup
Build it in a few focused steps.
- 1Connect 21risk and Botpress once in the Notis portal.
- 2Create an automation asking Notis to list issues for the bot named in the request and format an escalation report.
- 3Choose a notis_webhook trigger and send a test request from 21risk.
- 4Pick a report channel and test with one real escalation.
Questions about this workflow
Can the report assign an owner?
Only if the owner information is supplied in the request or instruction.
Does it update Botpress issues?
No. LIST_BOT_ISSUES retrieves the issues for escalation planning.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Botpress. A trigger fires from one place; an action lands in another.
21risk triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
21risk and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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