Remove decommissioned voice agents cleanly
Complete decommissioning without leaving unused agents behind.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Delete agent by id
Delete an agent
Why this helps
Old agents stay active in inventories because deletion is easy to postpone after closure.
- Completes the decommissioning step
- Reduces unused agent clutter
- Produces an auditable result summary
Setup
Build it in a few focused steps.
- 1Connect 21risk and Bolna in Notis once.
- 2Create an automation named Remove decommissioned agent.
- 3Tell Notis to delete the Bolna agent id only when the webhook confirms decommissioning and no retention hold is stated, then report the outcome.
- 4Choose the webhook trigger and report channel.
- 5Test with a safe decommissioned agent.
Questions about this workflow
What if a retention hold exists?
The instruction should tell Notis to stop and report the hold instead of deleting.
Does it delete related batches?
No. Agent deletion and batch deletion are separate actions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 21risk to Bolna. A trigger fires from one place; an action lands in another.
21risk triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Fetch all batches by agent id
List all batches for agent
Get all agents
List all agents
Get all phone numbers
List all phone numbers for your account
Get execution by id
Retrieve specific execution by `execution id`
Make a phone call from agent
Initiate calls
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
21risk and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Bolna.