Route opted-in phone contacts to SMS feedback
When a secure contact record includes SMS consent, place that person into the right Delighted cadence quickly.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Why this helps
SMS eligible contacts are easy to miss when consent and contact details live in a vault.
- Respect documented consent
- Reduce duplicate data entry
- Start SMS feedback at the right time
Setup
Build it in a few focused steps.
- 1Connect 1Password and Delighted in Notis once.
- 2Create an automation named Vault phone contact SMS Autopilot.
- 3Tell Notis to enroll only webhook contacts with explicit SMS consent.
- 4Pick notis_webhook and choose where run reports should go.
- 5Test with one consented phone contact payload.
Questions about this workflow
What if consent is missing?
Instruct Notis to skip the contact and report the reason.
Can this update an existing membership?
Yes, the Add Person to Autopilot SMS action can add or update the person.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 1password to Delighted. A trigger fires from one place; an action lands in another.
1password triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
1password and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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