Capture feedback at renewal time
When a renewal milestone is recorded securely, start the right recurring feedback cadence while the experience is fresh.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Why this helps
Renewal feedback gets lost because the customer milestone and survey system are disconnected.
- Capture timely renewal feedback
- Segment responses by lifecycle stage
- Reduce handoff effort
Setup
Build it in a few focused steps.
- 1Connect 1Password and Delighted in Notis once.
- 2Create an automation named Renewal contact email Autopilot.
- 3Tell Notis to add or update the webhook contact in email Autopilot with the supplied renewal properties.
- 4Pick notis_webhook and choose a report channel.
- 5Test with one renewal contact.
Questions about this workflow
Can it update an existing person?
Yes, the email Autopilot action supports adding or updating properties.
What properties should be supplied?
Include only the renewal context you want available for segmentation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 1password to Delighted. A trigger fires from one place; an action lands in another.
1password triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
1password and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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